Frequently asked questions

Every project is quoted upfront with a fixed price. A simple brochure site costs far less than a custom e-commerce or booking build. Tell us what you need and we’ll send a clear quote — no surprises.

Most small-business websites launch in 4–8 weeks from kickoff. Timelines depend on the number of pages, features and how quickly content and feedback come in.

We’re based in Aurora, Colorado and love working with local businesses, but we work with clients across the United States by phone and video.

Yes. Your domain is registered in your name and you own your site’s content. If you ever decide to move, we’ll help you do it.

Yes. We build on WordPress and other easy-to-edit platforms and show you how to make everyday updates.

No, but it’s easier. Hosting with us means one call fixes everything. If you prefer another host, we’ll work with it.

Yes — hosting plans include support, and we offer ongoing SEO, marketing and update help for clients who want a long-term partner.

We design with WCAG 2.1 AA guidelines in mind — contrast, keyboard navigation, alt text and readable typography — to help you serve every visitor.

We accept major credit cards and ACH bank transfer. Larger projects are typically split into milestone payments.

Most small-business sites launch in 4–8 weeks. Larger e-commerce or custom builds take longer; we give you a clear timeline before we start.

Yes. We build on easy-to-use platforms and walk you through updating text, photos and blog posts.

Absolutely. We’ll keep what works, fix what doesn’t, and set up redirects so you keep your Google rankings.

Yes. We handle the move for you, and Pro plans include free email migration.

Plans are billed monthly. Talk to us about annual billing if you prefer.

Call or email us. We monitor our servers and will work with you until your site is back up.

Paid ads can drive calls within days. SEO is a longer game — most clients see meaningful movement in 3–6 months.

No honest agency can. We guarantee transparent work, clear reporting and a plan focused on leads, not vanity metrics.

Yes. Ad and analytics accounts are set up in your name, and you keep them if we ever part ways.

Usually, yes. We can integrate a booking system into most WordPress and custom-built sites.

We’ll recommend the simplest option that fits. Sometimes that’s a configured plugin; sometimes it’s a custom build.

Yes — the booking flow is designed mobile-first, because that’s where most people book.

You do. Domains are registered with you as the owner of record.

Yes. If your email or website stopped working after a change, we can usually sort it out quickly.

Yes. We’ll walk you through the unlock and authorization steps.